background: I have two bank accounts. One with the Royal Bank of Canada and one with Scotiabank
Scotiabank telemarketer: You’ve been pre-approved for this life insurance plan that will pay you out $250 CASH for every day you’re in the hospital. Can you just confirm your personal details so I can sign you up?
Sam: Not interested.
Scotiabank: May I ask why?
Sam: Because I already HAVE life insurance.
Scotiabank: But does it pay you $250 CASH for every day you’re in the hospital.
Sam: No. It covers all of my living expenses.
Mom: [from right next to me] SAM! DINNER TIME!
Scotiabank: Ah, but this can give you CASH–
Sam: Not. Interested.
Scotiabank: [keeps talking and I can hear him clicking away at the keyboard]
Mom: You mind if I just…? [her hand hovers over the hang-up button]
Sam: [mouths: go for it]
—
RBC Telemarketer: Thank you for having an account with us! We noticed that you haven’t come in for a financial review for a few years, and were wondering if you have any questions?
Sam: Nope. If I have questions, I ask my mom. She works for RBC.
RBC: Really? So she does all of your financial reviews?
Sam: Mmhmm.
RBC: Awesome. Alright, well, just so you and your mom know, you’ve been pre-approved for a credit line. If you have any questions, you can just ask your mom, and she’ll get everything set up for ya, okay?
Sam: Okay.
RBC: You have a nice day now!